How Will Shortz Works

shortzoffice

[Image courtesy of Lifehacker.]

Last week, Lifehacker posted the latest edition of their How I Work series, which takes readers behind the scenes and into the workspaces of all sorts of experts, scientists, creators, and pop culture icons to see how they do what they do.

And New York Times crossword editor Will Shortz stepped into the spotlight to share his average workday and what his job is really like.

It provides an interesting snapshot of a job most people know very little about. (And, sadly, thoroughly debunks the glamorous crime-solving editorial life Lacey Chabert portrayed in A Puzzle to Die For earlier this year.)

Will talks about going through submissions, editing and polishing crosswords, working on clues, interacting with his assistants, and takes us into his workplace itself, including his reliance on book sources over Internet verification. He also namedrops his table tennis club (always table tennis, never ping-pong), and gives a well-deserved shout-out to XWordInfo.com as a world-class database of NYT crossword data.

But there’s one line in particular from the interview that stood out to me, and I suspect it stood out to other puzzlers as well. When discussing the editorial process for each Times-approved crossword, Shortz stated:

“I don’t think any other puzzle in the country goes through such rigorous editing and testing before publication.”

Now, I like Will. I do. I’ve interviewed him, and chatted with him at the American Crossword Puzzle Tournament on more than one occasion. Hell, this year, I purposely lassoed him and pulled him aside so fans could grab photos with him before the tournament started AND still managed to work in a joke or two about the Crossword Mysteries movie.

But, man, there’s putting over your own product, and then there’s just stepping in it.

There are SO MANY great editors in the crossword market today. Off the top of my head, I can mention the editors at The Los Angeles Times, The Chronicle of Higher Edition, The American Values Club, The Universal Crossword, and The Crosswords Club, not to mention special projects like Women of Letters and the Indie 500, all of which provide wonderful, insightful feedback and attention to detail during the editorial process.

Sure, those puzzles might not all get the attention of ten test-solvers before publication, as Will claims each NYT crossword does. But then again, if you ignore those test solvers, as Will did in January when he used the word BEANER in a grid, that number doesn’t really matter much.

No, this isn’t always the case, obviously. Just two weeks ago, the Twitter account The Truth About Nursing praised Shortz “for allowing Howard Barkin’s description of nurses as ‘Pro caregivers, for short,’ implying expertise & autonomy. This contrasts with the 2007 clue ‘I.C.U. helper’ & the 2009 clue ‘hospital attendant’.”

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If you click through to the actual article, Howard does get the lion’s share of the thanks, as he should, given that the tweet shortchanged him a bit. But you also get more backstory on how the team at The Truth About Nursing spoke out against tone-deaf cluing regarding nurses:

Both of those clues led the Truth to protest to longtime Times puzzle editor Will Shortz. We explained to him in detail why the common misconceptions of nursing that the clues reflected were damaging, in light of the global nursing shortage and the proven influence that the media has in shaping public attitudes toward the profession… Shortz never responded directly to our concerns.

Yes, the NYT crossword gets more criticism because it is the flagship. But if you’re the flagship, you’re also supposed to set the tone, and with a track record of tone-deaf entries like ILLEGAL and HOMIE, as well as clues like “Decidedly non-feminist women’s group” for HAREM or “Exasperated comment from a feminist” for MEN, criticism is well-deserved.

The line between tooting your own horn and overplaying your hand is a very fine one, and undoubtedly, people are bound to disagree on which side of the fence this statement lands.

Some may say that Will deserves all the accolades and horn-tooting he wishes, given the subscriber numbers the NYT crossword garners. Others may take umbrage at Will seemingly dismissing the terrific work done by crossword editors around the country (with fewer resources, it must be said). I mean, Will himself mentored some of those editors!

I can’t speak for any of those editors, and I won’t. But, for me, as someone who has had the pleasure and privilege of meeting and getting to know so many of those creative, qualified, hardworking, and giving editors, methinks he doth toot a bit too much.


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